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Please bear in mind, as we make sure to follow government guidelines due to the global pandemic of Covid-19, delays may occur in your delivery.

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By clicking the checkout button for your purchase

you are agreeing to the following terms:

 

Please read our terms of sale before completing your purchase.​​

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.​

 

We (Sakina Publishing) shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions, public holidays and any other similar events​​.

 

Shipping:​​

 

The period stated within which you will receive your order is approximate.​

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​​Goods will be sent to the registered PAYPAL address ONLY given by you in your order and stated in the Order Confirmation.

Sakina Publishing will not be held liable if the recipient is not available to receive the item, the onus is on the customer to ensure someone is available to receive the item.

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​Postal prices are subject to Royal Mail/DHL/Parcel Force terms and conditions / price changes etc.

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Royal Mail/DHL/Parcel Force prices are according to size and weight of items.

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​Shipping charges on the website are for destinations within the UK, international orders may be subject to additional charges.

​If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Sakinapublishing.com advises each customer to contact their local customs office for further information.

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​Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities

Returns policy

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If on receipt of the item, it is damaged / faulty, notify us immediately and make arrangements to return the item to us.

Returns costs are at the customer’s expense, customers should ensure that the returnable item is sent via a trackable service to ensure receipt at destination, to ensure prompt refund.

 

Returned items should be unused and must be returned in its original packaging with any enclosed documentation.

 

We will issue a full refund on receipt, excluding the original delivery charge.

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​​​​Please note:

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1. Goods will only be accepted for return if they are despatched within 7 days of delivery, unless we have notified you otherwise.

2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

3. The cost of returning the item to us is your responsibility.

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©2020 Sakina Publishing