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Returns & Store Policies

RETURNS POLICY

If on receipt of the item, it is damaged / faulty, notify us immediately and make arrangements to return the item to us.

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​Returns costs are at the customer’s expense, customers should ensure that the returnable item is sent via a trackable service to ensure receipt at destination, to ensure prompt refund.

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 Returned items should be unused and must be returned in secure packaging to avoid the item being damaged.

 

We will issue a full refund on receipt, excluding the original delivery charge.

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​Please note:

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1. Goods will only be accepted for return if they are despatched within 7 days after the item has been delivered, unless we have notified you otherwise.

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2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

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3. The cost of returning the item to us is the customer's responsibility.

STORE POLICY

At Sakina Publishing, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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The content of the pages of this website is for your general information and use only. It is subject to change without notice.
 
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

 

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.​

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
 
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
 
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
 
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
 
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
 
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Sakinapublishing.com is a site operated and owned by Sandal Cards & Sakina Publishing. All products are dispatched by post and normally arrive within three to five working days within the UK.

 

We cannot be held liable for any delays in the post, because these delays are beyond our control. Unless otherwise agreed in writing, our maximum liability to you arising by reason of or in connection with the supply of the products to you shall be limited to the amount paid by you in respect of the products in question.
 
The information contained in this website is for general information purposes only. The information is provided by Sakinapublishing.com and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

 

Any reliance you place on such information is therefore strictly at your own risk.
 
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
 
Every effort is made to keep the website up and running smoothly. However, Sakinapublishing.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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All material available on this site is protected by Copyright laws.

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For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast this website or the material on this website including publications (in any form or media) without our prior written permission.

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Many images and articles displayed on this website do not contain individual copyright notices.

 

The lack of a notice does not necessarily mean that the work is not protected by copyright law.​


Enforcement of copyright​

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We take the protection of our copyright very seriously.​

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If we discover that you have used our copyright materials in contravention of the UK Copyright Service, we may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. 

 

You could also be ordered to pay legal costs.

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If you become aware of any use of our copyright materials that contravenes or may contravene the licence above,

please report this by email to: sales@sakinapublishing.com.

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